Payment Policy for Flexisonali Furniture & Decor

At Flexisonali Furniture & Decor, we are committed to providing you with a seamless, secure, and convenient shopping experience. We understand that payment is a crucial part of your online shopping journey, and we aim to make the process as smooth and transparent as possible. Our Payment Policy ensures that your financial transactions are handled with the highest level of security and confidentiality.

By purchasing from Flexisonali Furniture & Decor, you agree to the terms and conditions outlined in this policy. We offer a wide range of payment methods to accommodate different preferences, and we are dedicated to ensuring that your transactions are processed efficiently. Whether you prefer to use a credit or debit card, PayPal, or mobile payment methods, we have flexible options to make your shopping experience easier and more convenient.

In this policy, we outline the various payment methods we accept, how transactions are processed, and how your personal and payment information is protected. We want you to feel confident and secure when making a purchase, knowing that we adhere to strict security protocols and industry standards. Our team is always available to assist with any questions or concerns related to payments, and we are committed to providing exceptional customer service at every step of your journey.

We encourage you to review this policy carefully to understand your rights and responsibilities when making a purchase with us. Should you have any questions or need assistance, please feel free to contact us. We are here to ensure that your shopping experience is pleasant, secure, and hassle-free.

1. Payment Methods Accepted

To ensure that your shopping experience is both convenient and secure, we offer a wide range of payment methods. We accept the following:

  • Credit and Debit Cards: We accept major credit and debit cards, including but not limited to:

    • Visa
    • MasterCard
    • American Express
    • Discover
    • Diners Club

  • PayPal: You can also choose PayPal as your preferred payment method for easy and secure transactions. PayPal allows you to pay directly from your PayPal account or use any linked credit or debit cards.

  • Gift Cards: Flexisonali Furniture & Decor offers its own gift cards, which you can redeem during checkout. These gift cards can be purchased in-store or online and are a great option for gifts or personal use.

  • Apple Pay & Google Pay: For customers using mobile devices, we offer Apple Pay and Google Pay options for fast and secure payments.

  • Bank Transfers: For large or special orders, we may also accept direct bank transfers. Please contact us for more information on how to make a bank transfer and ensure your order is processed promptly.

  • Other Payment Methods: From time to time, we may introduce new payment methods based on customer demand or convenience. These methods will be clearly listed during checkout when available.

2. Order Processing and Confirmation

Once you complete your order and provide your payment details, we begin processing your order immediately.

  • Payment Authorization: Your payment will be authorized to ensure that the funds are available. Your order will only be confirmed once the payment has been authorized and processed.
  • Order Confirmation: Upon successful authorization of payment, you will receive an order confirmation email with the details of your purchase. This email serves as a receipt for your order.
  • Pending or Failed Payments: If there are any issues with payment authorization, we will notify you by email or phone. In such cases, you may be required to update your payment information or choose an alternative payment method.

3. Pricing and Taxes

  • Pricing: All prices listed on our website are in U.S. Dollars (USD) unless otherwise specified. Prices are subject to change without prior notice due to market fluctuations, promotions, or stock levels. The price you see at the time of checkout is the price you will be charged for your purchase.

  • Sales Tax: Depending on your location, sales tax may be applicable to your purchase. The appropriate sales tax will be calculated and added to your total at checkout. Sales tax is determined based on the tax rate of the state or country to which your order is being shipped.

  • Shipping Fees: Shipping charges are calculated based on the delivery address and the size or weight of the items in your order. These fees will be displayed during checkout before finalizing your order.

  • Discounts and Promotions: Flexisonali Furniture & Decor may offer discounts, promotions, or seasonal sales, which will be reflected during checkout. You may also apply promo codes or coupons at this stage, and the discount will be applied to your total amount.

4. Security Measures

At Flexisonali Furniture & Decor, we take your security very seriously. To ensure the safety of your personal and payment information:

  • SSL Encryption: All transactions on our website are processed over a secure connection using SSL encryption, which encrypts your payment details and personal information to prevent unauthorized access.

  • PCI Compliance: We adhere to the Payment Card Industry Data Security Standard (PCI DSS), which is designed to safeguard your credit card information. Our payment processors are also PCI-compliant to provide a secure transaction environment.

  • Two-Factor Authentication: For additional security, we may require two-factor authentication (2FA) for certain transactions, particularly for large orders or when using a new payment method.

  • Fraud Prevention: To protect both our customers and Flexisonali Furniture & Decor from fraudulent transactions, we conduct routine fraud checks. If suspicious activity is detected, we may ask for additional verification or cancel the transaction.

5. Currency

All payments on our website are processed in U.S. Dollars (USD). If you are purchasing from outside the United States, your bank or credit card provider may charge a currency conversion fee, which is beyond our control. The exchange rate applied will depend on the payment method provider.

6. Order Cancellation and Refunds

  • Order Cancellation: Once your payment has been processed and the order is confirmed, it may not be possible to cancel the order. However, if you need to cancel your order, please contact our customer service team immediately at (270) 345-2812 or info@flexisonali.com. We will attempt to cancel the order before it is shipped.

  • Refunds: If you are eligible for a refund, based on our Refund and Return Policy, the refund will be issued to the original payment method used for the purchase. Refunds can take up to 7-10 business days to appear in your account, depending on your payment provider.

7. Payment Fraud and Disputes

To protect both you and Flexisonali Furniture & Decor from fraud, we reserve the right to verify transactions. If fraudulent activity is suspected, we may cancel an order or request further information. Additionally, if a payment dispute (chargeback) occurs, we will work directly with your payment provider to resolve the issue, but please be aware that chargebacks may lead to delays in processing your order.

8. Customer Support

If you have any questions or concerns regarding payments, or if you need assistance with processing your payment, please do not hesitate to contact us:

Flexisonali Furniture & Decor
323 Mount Olive Church Rd, Kirksey, Kentucky
Phone: (270) 345-2812
Email: info@flexisonali.com
Website: www.flexisonali.com

Thank you for choosing Flexisonali Furniture & Decor. We are committed to providing you with exceptional service and high-quality products, and we look forward to assisting you with your purchase!