Sales Policy for Flexisonali Furniture & Decor
Effective Date: January 7, 2025
At Flexisonali Furniture & Decor, located at 323 Mount Olive Church Rd, Kirksey, Kentucky, we are dedicated to offering our customers exceptional furniture and home decor products that bring beauty and comfort to your living spaces. Our Sales Policy outlines the terms and conditions for purchasing items from us, including pricing, order processing, and payment. By making a purchase from us, you agree to comply with and be bound by the terms described below.
1. Product Information
We strive to provide accurate and up-to-date descriptions, images, and specifications of our products. However, due to the nature of online shopping, the actual product you receive may vary slightly in color or appearance depending on your screen resolution and lighting conditions.
2. Pricing
All prices listed on our website are in US Dollars (USD) and are subject to change without notice. We reserve the right to adjust prices at any time. The price displayed at the time of purchase is the final price, which will be honored at checkout.
- Sales Tax: Sales tax will be added to your order at checkout in accordance with the tax laws of your location.
- Promotions and Discounts: From time to time, we may offer discounts, promotions, or special offers. These offers are subject to availability and cannot be combined with other discounts unless stated otherwise.
3. Order Processing
Once your order is placed, we will send you an order confirmation via email. Orders are typically processed within 1-2 business days, subject to stock availability. You will be notified if there are any delays or if an item is out of stock.
- Backorders: In the event that an item is temporarily out of stock, we will inform you and provide an estimated delivery time or offer an alternative solution.
- Cancellations: If you wish to cancel your order, please contact us as soon as possible. We process orders quickly, so cancellations must be made before your order is shipped.
4. Payment
We accept various payment methods, including credit cards, debit cards, and online payment systems. All payments must be made in full at the time of purchase.
- Secure Payment: We use secure encryption methods to protect your payment information during the transaction process.
- Payment Processing: Payments are processed at the time of order placement. Once your payment has been successfully processed, your order will be confirmed, and we will begin preparing it for shipment.
5. Shipping and Delivery
Once your order has been processed, it will be shipped to the address provided during checkout. Please review your shipping details before completing your purchase.
- Shipping Costs: Shipping charges will be calculated at checkout based on your location and the size of the items being ordered.
- Delivery Time: Delivery times vary depending on your location and the shipping method selected. Most orders will arrive within 5-10 business days.
- Tracking: You will receive a tracking number once your order has shipped, allowing you to track the progress of your delivery.
6. Returns and Exchanges
Please refer to our Refund and Return Policy for details on how to return or exchange an item. We want to ensure that your shopping experience is smooth, and we strive to resolve any issues quickly and efficiently.
7. Final Sale Items
The following items are considered final sale and cannot be returned or refunded:
- Custom-made or personalized products
- Items marked as final sale during purchase
8. Customer Support
If you have any questions about our products, your order, or need assistance with returns, please don’t hesitate to contact us:
- Flexisonali Furniture & Decor
323 Mount Olive Church Rd, Kirksey, Kentucky
Phone Number: (270) 345-2812
Email: info@flexisonali.com
Website: www.flexisonali.com