Privacy Policy – Flexisonali Furniture & Decor

Effective Date: January 7, 2025

At Flexisonali Furniture & Decor, located at 323 Mount Olive Church Rd, Kirksey, Kentucky, we take your privacy seriously and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website, use our services, or make a purchase. By accessing or using our website and services, you agree to the collection and use of information in accordance with this policy.

We understand the importance of privacy and are dedicated to providing a transparent approach to how we handle your information. This policy covers everything from how we collect your data to the security measures we have in place to protect it. We encourage you to read this policy carefully, as it will help you understand your rights and how we ensure your information remains safe when interacting with our website and services.

If you have any questions or concerns about our privacy practices or need further clarification, feel free to contact us at the following:

1. Information We Collect

We collect different types of information in order to provide and improve our services, as well as to enhance your shopping experience.

  • Personal Information: This includes your name, shipping and billing addresses, email address, phone number, and payment details when you place an order or create an account with us.
  • Account Information: If you create an account with Flexisonali, we collect information such as your login credentials, preferences, and purchase history.
  • Order and Transaction Information: This includes the items you purchase, billing and shipping information, payment methods, and transaction dates.
  • Technical and Usage Data: We may collect information about how you use our website, such as IP addresses, browser types, device information, pages viewed, and links clicked. This data helps us optimize our website’s performance and user experience.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website. Cookies are small files stored on your device that help us remember your preferences and make your browsing experience more personalized.

2. How We Use Your Information

The information we collect is used to improve and personalize your experience on our website, process your orders, and communicate with you more effectively. Specifically, we may use your data for the following purposes:

  • Order Fulfillment: To process and ship your orders, and provide customer service related to your purchases.
  • Personalized Shopping Experience: To customize the website content, product recommendations, and advertisements based on your preferences and previous interactions.
  • Customer Support: To respond to inquiries, provide assistance, and resolve any issues you may have regarding our products or services.
  • Marketing Communications: To send promotional emails, newsletters, and offers that we believe may interest you. You can opt-out of these communications at any time.
  • Security and Fraud Prevention: To protect our website, services, and customers from fraud, misuse, or unauthorized access.
  • Legal Compliance: To comply with legal requirements, resolve disputes, and enforce agreements.

3. How We Protect Your Information

Your privacy and the security of your personal information are extremely important to us. We use a variety of physical, technical, and administrative safeguards to protect your data, including:

  • Encryption: We employ encryption technologies to ensure that sensitive information, such as payment details, is transmitted securely.
  • Secure Servers: Our website uses secure servers with up-to-date firewalls and security protocols to prevent unauthorized access to your data.
  • Access Control: We restrict access to personal information to authorized personnel only who need it to perform their duties.

While we make every effort to safeguard your information, please be aware that no method of internet transmission is completely secure, and we cannot guarantee absolute protection.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in carrying out our business operations, such as:

  • Payment Processors: We use third-party payment processors to securely process your payment information.
  • Shipping and Delivery Services: To deliver your orders, we may share your name, address, and order details with shipping carriers.
  • Marketing Partners: With your consent, we may share your contact information with trusted marketing partners to send you promotional offers. You may opt out at any time.
  • Legal Compliance: If required by law or in response to valid legal requests, we may disclose your information to authorities or other third parties.

We require all third parties to comply with stringent data protection measures and handle your information with the same level of care and security that we do.

5. Your Rights and Choices

As a user, you have rights regarding your personal information. These include:

  • Access to Your Information: You may request to access the personal data we have on file for you. If the information is incorrect, you have the right to request updates or corrections.
  • Deletion Requests: You can request the deletion of your personal data from our records, subject to certain legal requirements or business needs.
  • Opting-Out of Communications: You may opt out of receiving marketing emails and communications by following the instructions provided in the emails or by contacting us directly.
  • Cookies Management: You can manage your cookies preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Third-Party Links

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we become aware that we have collected such information, we will take steps to delete it as soon as possible.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes to this policy will be posted on this page, along with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

9. Contact Us

If you have any questions, concerns, or requests related to your privacy or this Privacy Policy, please contact us at:

Flexisonali Furniture & Decor
323 Mount Olive Church Rd
Kirksey, Kentucky
Phone: (270) 345-2812
Email: info@flexisonali.com
Website: www.flexisonali.com